Frequently Asked Questions
Everything you need to know about your 10X Health System order.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be in their original packaging with all tags attached to be eligible for a full refund or exchange.
How do I determine my correct size?
Each product page includes a detailed size chart. Since our performance wear is designed for an athletic fit, we recommend measuring your chest and waist and comparing them to our guide, or sizing up if you prefer a looser feel.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer upon delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through PayPal, Apple Pay, and Google Pay.
How should I care for my 10X apparel?
To maintain the quality and performance of the fabric, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid using bleach or ironing directly on printed logos.